Delta Scale Ltd (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website http://deltascale.io or engage with our services.

1. Who We Are

Delta Scale Ltd is a company registered in the UK under company number 16649881. We provide a comprehensive platform designed to support startups and entrepreneurs through investment, acceleration services, innovative financing models, and related activities.

For any privacy-related questions, you can contact us at:
📧 Info@deltascale.io

2. Information We Collect

We may collect the following types of personal data:

• Identity Data: Full name, job title, company name.
• Contact Data: Email address, phone number, postal address.
• Payment Data: Information required to process payments (handled securely by third-party payment providers).
• Technical Data: IP address, browser type, device information.
• Usage Data: Information you provide through forms on our website, including service subscriptions, event registrations, and contact enquiries.
• Marketing Data: Preferences regarding receiving marketing communications from us.

We do not currently use cookies or third-party analytics tools.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our services.
• To process payments for subscriptions and services.
• To communicate with you, including responding to enquiries and sending updates.
• To send newsletters, promotional offers, and event invitations (where you have consented).
• To improve and develop our services.
• To comply with legal and regulatory obligations.

4. Legal Bases for Processing

We process your personal data under the following lawful bases:

• Consent – where you have given us clear permission.
• Contract – where processing is necessary for the performance of a contract (e.g., subscription services).
• Legal Obligation – where processing is required by law.
• Legitimate Interests – where processing is necessary for our business interests (e.g., improving services), provided your rights are not overridden.

5. Sharing Your Information

We may share your personal data with trusted third parties, including:

• Payment processors for subscription and service payments.
• Hosting providers (AWS) for website and platform operations.
• Email service providers for communication and marketing.

We ensure all third parties respect the security of your data and process it in accordance with UK GDPR.

6. International Transfers

Some of our service providers (e.g., AWS) may be located outside the UK/EEA. When transferring personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities.

7. Data Retention

We retain your personal data for as long as necessary to provide services, or until you request deletion. We may retain certain data longer where required by law or for legitimate business purposes.

8. Your Data Protection Rights

You have the following rights under the UK GDPR:

• Access – request a copy of the personal data we hold about you.
• Rectification – request correction of inaccurate or incomplete data.
• Erasure – request deletion of your data.
• Restriction – request limited processing of your data.
• Objection – object to our processing of your data.
• Portability – request transfer of your data to another provider.

To exercise your rights, contact us at Info@deltascale.io. We aim to respond within 30 days.

9. Cookies

At this stage, our website does not use cookies or analytics tools. If we introduce cookies in the future, we will update this Privacy Policy and provide you with the option to manage your cookie preferences.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 http://deltascale.io